RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Hotel Riu Palace Santa Maria, Santa Maria: See 1,308 traveller reviews, 2,186 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. How lazy are these people?!? RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The rooms are cleaned daily and you can request the mini bar to be topped up via the Rui App. Claim your listing for free to respond to reviews, update your profile and much more. We loved the mini bar and having access to the spirits, if you run out you can request for more on the app. Pina coladas needs a coconut rum to improve them. Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. Prenota Hotel Riu Palace Santa Maria, Santa Maria su Tripadvisor: consulta le recensioni di 1.308 viaggiatori che sono stati al Hotel Riu Palace Santa Maria (n.3 su 28 hotel a Santa Maria) e guarda 2.186 foto delle stanze! There was a distinct shortage of waiters, none at all in the sun bathing areas. Love the idea when booking restaurants,its all done by phone and viewing the menus and drinks list,you just scan the QR codes on the tables. Visit shark island, its a short trip and some people do get taxis, we booked it through TUI. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Hotel Riu Palace Santa Maria: Lovely relaxing stay - Read 1,290 reviews, view 2,171 traveller photos, and find great deals for Hotel Riu Palace Santa Maria at Tripadvisor. Weather, hotel , transport to hotel etc all absolutely spot on not done any trips but if thats your thing then reach out on fb to the very many guides or easily find one when here on the beach or through your rep. Plenty of sun beds. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. more. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The design of the hotel is breathtaking. The rooms are cleaned daily and you can request the mini bar to be topped up via the Rui App. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. I really dont understand why some people are not satisfied with this great hotel. We are also saddened to read you were not satisfied with the entertainment program. Previous reviews really did seem concerning hygiene issues etc. We are sure to return to this hotel sooner than later as it is really the place for a perfect holiday. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. Voli Case vacanza Ristoranti Cose da fare . At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. Check in was quick and easy, we were given a drink on arrival and luggage was taken to our room for us. It goes without saying that one can never exclude the possibility that people may have been infected while travelling, entering train stations, airports or using various means of transport.We have taken note and we will certainly take up your words with the relevant department in order to keep improving every day.We hope that you will give us the opportunity to welcome you back to one of our facilities in the near future so that we can provide you with a better experience.Yours cordially,Hotel Riu Palace Santa MaraOnline Reputation Manager. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. And on my eyes there was accident with old lady. Vuelos Alquileres de vacaciones Restaurantes Qu hacer Turismo en Santa Mara . Prices are the average nightly price provided by our partners and may not include all taxes and fees. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. Mainly.. hotel was ok. Tripadvisor : Hotel Riu Palace Santa Maria, Santa Maria: 1,316 , #3 28 Santa Maria 4.5 5 Tripadvisor. Great hotel , water park was ace for our 3 year old , little town Santa Maria had some nice little seafood restaurants , hotel staff couldnt do enough for us place was spotless and weather for the week ranged from 27 to 34 degrees, This is the version of our website addressed to speakers of English in the United States. We were still being ill after we returned home. Our 19th stay with Riu on Cabo Verde, Once in Boavista and 18 in Sal, we are so satisfied and we will for sure come back as soon as possible. Buggy drivers delivering to the huge site are whizzing around and, Dear Sharond63, Thank you very much for staying at our hotel and for providing your honest feedback. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. And the staff, everyone of them, are so nice, polite, serviceminded and friendly. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!!! Beer is good and so are gin and tonics and mojitos. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. Extremely disappointing visit and cannot recommend any aspect of this visit, The stay was wonderful after transferring from Riu Funana at our own cost. Staff are really friendly and the room service feature on the app is great if you need anything extra. Lots of reviews moaning about toilets being few and far between. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Nothing crazy and theres only 4 or 5 slides but its enough to have a laugh on. Japanese, food was great but let down by it being slightly cold. Hotel is really nice. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Food is delicious and plenty of bars to enjoy drinks and entertainment. We constantly meet people in public places, and viruses are easily spread among them. The food is top draw. We then got chatting to other guests and sadly I was not alone and so many cases around the hotel. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. See more questions & answers about this hotel from the Tripadvisor community. Hotel Riu Palace Santa Maria, Santa Maria: Se 1.316 anmeldelser fra rejsende, 2.198 billeder og gode tilbud vedr. 3 av 28 hotell i Santa Maria og vurdert til 4,5 av 5 p Tripadvisor. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Claim your listing for free to respond to reviews, update your profile and much more. They only have one pillow each and one oddly square spare pillow in the cupboard. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. Will definitely be returning. At RIU we apply strict cleaning and disinfection protocols, but the other 50% of measures come from the guests. Went on buggy tour brilliant way to see the island. Dear khibbert2018,We are glad to hear that you enjoyed the beer and gin and tonics we serve from our wide and varied range of drinks.We are sorry to hear that you left our facilities with such a bad feeling, although we would like to point out that we have a wide range of entertainment programme, among which you will find the following:Live music, shows or the Riu evening programme (daily).Daytime entertainment programme for adults (daily)Daytime entertainment programme for children from 4 to 7 years old and 8 to 12 years old in "RiuLand" (daily)Group fitness activities in the RiuFit area (6 times a week)Gym, beach volleyball courtIn addition to a wide variety of water sports possibilities.We would like to point out that we follow strict procedures when handling our food products in order to prevent and avoid any kind of food risks or hazards.It is important to recognise that virus infections are very common. Having never been to Cape Verde we were pleasantly surprised at how beautiful the island was, and thought this hotel was extremely well priced compared to other 5* stays weve had. Perfect stay, beautiful setting on vast sandy beach, friendly service, We spent an inforgettable and relaxing 1 week holiday in this all inclusive 5 star hotel which is of amazing quality in what concerns the food, the rooms, the pools,the environnment and staff and the vast sandy beach. Hotel was lovely and clean, lots of pools and sun beds to chose from so no early mornings required. View Hotel 2,520 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Hotel Riu Funana View Hotel 2,718 reviews 0.5 miles from Hotel Riu Palace Santa Maria Visit hotel website All Inclusive 2022 We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. Hotel Riu Palace Santa Maria: Volvemos seguro - 1.311 opiniones y 2.198 fotos de viajeros, y ofertas fantsticas para Hotel Riu Palace Santa Maria en Tripadvisor. Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. Other comments I would make are, the white and rose wine is awful and no selection - very very poor and gave me a really bad headache. Hotel Riu Palace Santa Maria, placeret som nr. Tripadvisor performs checks on reviews. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Our team checks each review posted on the site disputed by our community as not meeting our, Review collected in partnership with riu.com. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Ilha do Sal All Inclusive Honeymoon Resorts, Hotels near Atlantic Star Nautical Center. Advertised as 5*, Im afraid thats a joke. However, it should also be clear that there are viruses which, despite all safety measures, can also be transmitted via the air. Room was very clean and new ones. We are very sorry if you got another impression. We are here at the moment and the evening bar service desperately needs to improve. More. To do list 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Hotel Riu Palace Santa Maria, Santa Maria: See 1,305 traveller reviews, 2,186 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. Day and evening entertainment. You also can experience the island, whilst traveling to the harbour. Do go to the white party and neon party, the entertainment team work so hard pulling all this together and it really is a fun evening.Overall we have loved our stay here, and we certainly have not been disappointed. Santa Maria Hotels Santa Maria Bed and Breakfast Santa Maria Vacation Rentals Santa Maria Vacation Packages Flights to Santa Maria Santa Maria Restaurants Things to Do in Santa Maria Santa Maria Travel Forum Santa Maria Photos Santa Maria Map Santa Maria Travel Guide All Santa Maria Hotels; Santa Maria Hotel Deals; Last Minute Hotels in Santa Maria Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. As an adult couple with no kids we had no reason to use the water park. Tripadvisor - Hotel Riu Palace Santa Maria()Hotel Riu Palace Santa Maria 1,308 2,18654.5 Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). Drinks were great apart from the odd cocktail.depended who made it! The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). We enjoyed everything about the holiday. Hotel Riu Palace Santa Maria, Cap Vert ds 229 sur Tripadvisor: Consultez les 1 317 avis de voyageurs, 2 198 photos, et les meilleures offres pour Hotel Riu Palace Santa Maria, class n3 sur 28 htels Cap Vert et not 4,5 sur 5 sur Tripadvisor. Therefore, please rest assured that we take every complaint very seriously. Your comments will be shared in order to ensure your experience is not repeated in the future and we do hope you will give us the opportunity to welcome you back in the future. We had the opportunity to book the island tour with him and our day was absolutely amazing, the guide was fabulous and he is also proposing you to take pictures of you with your phone and also gives you ideas of how to pose in order to get fabulous photos and also very funny photos we get a guide and a very good photographer in one person! Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. Thanks Riu and Sal. The staff is very helpful, nice and give their best to make anything possible. Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. We had a great holiday at this hotel . RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. No cheap alcohol brands like in other all in hotels. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. It could of been a brilliant holiday, the hotel was nice, food was good. BORK.Also many many hotel guests walking in and out of public toilets barefoot.. then theyll be wandering into their own rooms later and so on wondering why theyve gotten ill. Blaming the hotel food service. One lady had got bags of saline as she was so ill. Something really needs to be done about this, as would not expect these sort of problems from a 5 star resort. The quality of this brand new hotel is really the equivalent of its exceptional sister hotel on Boa Vista. We requested a room block via email before we arrived and this was honoured. Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. Due to covid, many of the restaurants and pools were closed. Lots of reviews moaning about toilets being few and far between. Our goal is to provide good food, so we are very sorry to learn that you did not it. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. We remain with warm regards, Hotel Riu Palace Santa Maria Online Reputation Manager, The palace on sal lived up to all expectations. Rooms were really nice and well serviced.Previous reviews really did seem concerning hygiene issues etc. View Hotel 2,822 reviews 1.0 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,561 reviews 1.0 miles from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,048 reviews 1.2 miles from Hotel Riu Palace Santa Maria Free parking Pool Best regards, Hotel Riu Palace Santa Mara Online Reputation Manager. I was recommended to come to a Rui, not sure if I will go to another if the drinks and speciality restaurants are the same. more. Overall a good vacation with some minor problems. Visit shark island, its a short trip and some people do get taxis, we booked it through TUI. We are very sorry to hear that your experience did not meet your expectations. Hotel is really nice. Restaurants near Hotel Riu Palace Santa Maria. Hotel Riu Palace Santa Maria 1,309 Reviews View Hotel Santa Maria, Ilha do Sal Melia Tortuga Beach Resort & Spa 4,067 Reviews View Hotel Santa Maria, Ilha do Sal Hotel Riu Funana 2,722 Reviews View Hotel Santa Maria, Ilha do Sal Hotel Morabeza 1,048 Reviews View Hotel Santa Maria, Ilha do Sal VOI Vila do Farol Resort 2,522 Reviews View Hotel We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Our holidays were perfect and we are now just thinking about coming back to this paradise and will book the same hotel without any hesitations! RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 316 recensioner, 2 198 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. Please see our partners for more details. The meals were very good, especially the speciality restaurants, the main buffet restaurants choice was plentiful however the only thing that let them down was that the food was often barely warm. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. At the reception desk you won't find any information about anything as they suggest to use an app but the app won't tell you where to find your room Secondly, during the breakfast there will be a day that waitress will come up to you and there will be a day when she won't event notice you. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. We travelled with a toddler and found it very child friendly. Pool-like everywhere. However, it is a pity that you did not go directly to our staff with the diet list that you received from the doctor in the clinic, but just went to the buffet. Rooms are very good. Day and evening entertainment. I hope the hotel does something about this food poisoning issue, as it will stop people coming and I will definitely not recommend people to come here. Please see our partners for more details. Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. Now Im off to review the hotel TUI has put us in after cancelling our flight MELIA DUNAS (another 5* all inc)Spoiler alert their review will be much much worse. Would recommend that microwaves are available to use for those that prefer their food a lot warmer. We are leaving today after a fantastic 1 weeks holiday of 4 (adults ). Absolutely has gone downhill from last year. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. Room was very clean and new ones. ** one thing I would say is that the rooms could do with two pillows per person as they are quite thin. Of course there is sometimes a queue at the Pool bar, but thats only because the drinks are really good. We never found that to be the case at all. Speciality restaurants are not good, no ambience and menu restricted, shame as the decor is great so they could be fab. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!! There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. And having access to the spirits, if you got another impression food was good service desperately needs improve! Are very sorry to hear that your experience did not meet your expectations restricted shame... 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