I receive a "Failed to load shipping label" errore message. This thread, which was posted to Reddit's r/antiwork . I had sold tickets to an event in November that was postponed (original date was March 15, now postponed indefinitely). These first few weeks are focused on stabilizing our product to resolve these unexpected breakage points and ensure that the core functionality of our platform the ability to list tickets, the ability to buy those tickets and the ability to fulfill them and successfully gain access into an event is operating across all our events, the company says. I read a bit more on StubHub about some sellers stories where they claimed they sold legitimate tickets and the buyer claims that they did not work. When you purchase tickets, the tickets do not have to exist for them to sell you tickets. Is there anything I can do to avoid paying the stubhub fee for this? (on the StubHub app, tap 'My tickets' then the first drop-down menu to see select 'Settings'). . Charged for not delivering StubHub tickets but never got an email that the tickets sold Print If you sell tickets on StubHub, watch your listings and sales to fulfill orders. What is the return policy for StubHub? Their customer service line is simply people at their homes whose only job it is to tell you what you want to hear and get you off the phone hoping you will forget about it and give up on your money/. 2018 and 2019 to know the actual percentage record of . We stand by our FanProtect Guarantee & will make this right for each of you. Purchase date: 12/27/2021 Amount: $7,512.75 Refund requested date: 11/25/2022 Item ***** tickets to caeser's palace. Many have been outright rude. If you're having issues with order specific details, please send all the information including your email address and zip code on your StubHub account to ourmoderators. I have no other recourse at this point. Sells Music & Sports Tickets. The "FanProtect Guarantee" is StubHub's return policy. How can you possibly consider this to be a solution. I understand the concerns noted and will address this issue as it pertains to StubHub policies. I need my refund to be issued now. Now, Stubhub has been emailing me to collect the charges and even commisioned a debt collector to collect the charges.. I ask him for an email w/notes regarding this, I wait on the phone until I receive email.Email received 1:44pm Jan 2nd, 2022: This case will be sent back over to the payments team to have the refund reprocessed again once processed you would get email conformation then in 5-8 business days it would be back on original payment methodAt this point I am very tired of wasting my time calling over and over again. Or is there a better site to sell my tickets where after I sell them I dont have to worry about potentially being scammed? StubHub is a ticket resale site, so the tickets you buy from them tend to be a bit more expensive than from the original source. I am unemployed and cannot afford this mistake. StubHub contacted me and told me I needed to get scan reports from the . 4. Need to switch my ticket listing to digital tickets from paper tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I have tried mutiple computers and browsers. Failed to load shipping label" errore message. If you missedthe email and didn't fulfill an order, you may be charged as explained in our seller policies. None of these are valid grounds for you to cancel your StubHub sale. It's not enjoyable. [.] A review of Stubhubs file was done in February 2022. Employee cannot physically perform job. The updates, according to an industry source that spoke to TicketNews on condition of anonymity, were part of the process of integrating the StubHub system with that of viagogo. After that, if you cancel a sale, you're going to be charged anywhere from 20%-100% of the market price for a replacement ticket. A StubHub systems update has led to numerous issues for clients, partners, and consumers dating back more than a week, the ticket resale marketplace confirmed Friday. Danielle is the author of this solution article. Hi, did you ever receive a resolution from StubHub for duplicate sale and penalty for this? This is zero help. That is the one good thing about StubHub. Paid $214.17 on 12-20-22 to **************** for Patriots vs Bills on Sunday 1/8/22. Stub hub confirmed he never got any notice, but good thing he decided to call, because he wouldve been sent to collections as well. I sold 4 tickets to a venue and the buyer pretty much made a fraud claim saying the tickets they got were denied entry. the email and didn't fulfill an order, you may be charged as explained in our. Create an account to follow your favorite communities and start taking part in conversations. Make sure your account info is completely filled out. Yes I've been waiting on the phone for customer server for almost 3 hours. Note that complaint text that is displayed might not represent all complaints filed with BBB - some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Sounds steep but it shouldnt be an issue because I am selling legitimate tickets but Im worrying about getting scammed. All Rights Reserved. Especially one without a history. You finalize the order by clicking 'Buy now.'. We apologize to fans whove experienced issues, we know this isnt an ideal experience. I bought a ticket for $88 on StubHub for MSG2 in section 202 (cheap, I know, I immediately pulled the trigger on it). I tried on my phone, my computer and even tried with and without WiFi. Press question mark to learn the rest of the keyboard shortcuts. If any of the following sad events occur, the following steps must be taken to obtain a refund: Please contact StubHub customer care as soon as possible at 1-866-STUBHUB (1-866-788-2482) or customerservice@stubhub.com. Customer service all the way to your seat, 2000-2022 StubHub. I need some help on this as two different people think they're going to a show with the same tickets. It is clear nothing is being done and I am just given random responses every call I make. The 'Payment' tab is automatically open. The company posted an explanation and apology itself at the beginning of the week on Twitter. Sold tickets on Stubhub for the first time. Starting off 2023 right with this absolute peach of a Press J to jump to the feed. Just got one in Section 225 row 11 for a really decent price. Stay away from Stubhub if you're a seller. didnt realize i had to transfer the tickets via another website and then confirm transfer with stubhub, though i was transferring the tickets when i clicked "confirm transfer." Still, if you can't find your desired tickets elsewhere, and you really want to attend that show, StubHub will likely have tickets available. Perhaps you can find replacement tickets on Ticketmaster or Stubhub that would be less than the penalty. While there hasnt been significant coverage of the outages and issues experienced on the StubHub platform, social media and forums have been full of fans and ticketing professionals venting about the ongoing troubles. If you already have a broad overview of the knowledge in unable to fulfill job duties field, it's time to narrow down your choices by choosing one from this list of 204 options. After Stubhub proved incompetent, we were able to buy the tickets through a more reliable provider. Got a full refund, plus a $100 coupon for a ticket. Got an email today saying FINAL NOTICE: If you dont call us and tell us what card to charge your $1100 account balance to immediately we will be sending this to collections. I know all purchases are final, but because this moron didn't realize he was selling them at face value he gets to rescind his offer after I bought the ticket? Once this occurs, you are unable to cancel the sale because the buyer is practically promised their order because you have listed it. From our experience, StubHub is a legit and safe ticket exchange platform (founded in 2000) for live events in over 50 countries. Follow the steps below to send a private message: 1. Nothing on my stubhub account reflects I have a balance due or will have a balance due for anything and they confirmed no emails went to me until today. wipo.int. I sold 100k worth of Mags & Tires in 2 years. My tickets were sold twice on stubhub. Your boss's inability to be organized is not your problem! 8 The following figure show in detail. Purchased two tickets on 12/26 for an event on Jan 12th. Find a Class Know Before you go Box Office Cancellations or Postponements Be Aware of Third Party Ticket Sellers Ticket Limits No Photos & Video stubhub unable to fulfill. Been on hold 2 days in a row. We all hate paying Stubhub fees, but they come through in the end at least. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. StubHub Class Action Suit Settlement Credit, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Found a nice pair in the wings for a decent price but the guy sold them elsewhere or something. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. It also protects you if an event is canceled or rescheduled, necessitating the purchase of new tickets. Projected score: Bills 33-30. If you make any changes, click 'Save. Ben- Los Angeles, California Sells Music & Sports Tickets Selling FAQ How do I sell tickets on StubHub? The same thing happened to me. Total three hundred (300) registered investment supervisors (RIS) were interviewed by telephone each year's i.e. Select "New Message". Thank you for the opportunity to respond to Mr. **************** complaint, BBB case #********.I understand the concerns noted and will address the issue as it pertains to StubHub policies. Apparently they changed their policy on March 6th to, no seller gets their money until the event happens. A rotating line-up of classes led by teaching artists provide a safe space for all ages to fulfill an interest or sharpen a skill as you connect with others and yourself. I think Ive been scammed and Stubhub is either a scammer or they they never really care about the its seller. Select the "Envelope" in the upper right-hand corner. You will enter your community username and new password and done! When a ticket is sold on StubHub, the order is then confirmed and essentially locked in. 4. The ticket ended up selling before I could remove it. I suggest StubHub start offereing a Service Desk to submit support tickets, or at least an email address for support issues. Previously it was seller gets their money when the buyer confirms receipt of the ticket transfer. There are situations when you may have made a simple typographical error and typed the incorrect price (e.g., $10.99 instead of $109.99). If I chose the option to get refund no action was required. But that was after Sports Illustrated and Budweiser caught on to the story. The series revolves around the daily lives of two 23-year-old friends, Mordecai (a blue jay ), and Rigby (a raccoon ). Help us improve this article with your feedback. I am now being charged $207 because it couldnt be fulfilled. Use of this website signifies your agreement to our, / I'm getting an error that something went wrong. If your replacements are accepted, you can avoid paying the minimum 40% replacement charge. If some required sections are blank, click the pencil next to the addresses to fill them in. You dont get consumers back to your site if you cant deliver.. Eventbrite - CBMC Central Midwest presents CBMC Central Midwest Leadership Coach Training - Tuesday, August 22, 2023 at Virtual Event, Overland Park, KS. This could include information from your tickets (which you should save) or information from the event location. Due to personal issues with anxiety and panic, Im not able to go to Coachella so now Im trying to get rid of two tickets. Hi! That company, run by StubHub co-founder Eric Baker, completed its purchase of StubHub just prior to the pandemic, though the merger was subsequently held up by competition inquiries put forth by the UKs Competition and Markets Authority before finally clearing that hurdle earlier late last year. Transfer my StubHub mobile phone tickets to a family member? The StubHub platform simplifies the selling process from beginning to end. empress china japan value; despisal pronunciation; what does the name alex mean for a girl; nike air max '90 premium nfl green bay packers; army half marathon 2019 I'm almost certain that if a seller had multiple listings that were significantly underpriced, the tickets sold, and the seller attempted to back out of the sales, StubHub would hold the seller liable and/or deactivate that seller's account. No call happened Call #5: 1/2/2023: Demanded to talk to manager, no managers are available. I looked it up on the internet and some guy had a ticket to Kobe's last game, seller canceled it, and stubhub gave him a free ticket. These characters appear in the American animated television series Regular Show, created by J. G. Quintel for Cartoon Network . Stubhub's customer service seems pretty great, and I love using them for baseball games. As a marketplace, StubHub does not own the Tickets sold on the Site. Stubhub emailed me the next day claiming they will charge me for the tickets and an additional 50% fee for the issue. BBB is here to help. June 17, 2022 I list everything from legendary rock band tickets to the newest pop sensation concerts. Click or tap 'Sell your ticket' under the order information. I know some people may complain that I'm helping out scammers more but at the same time, fuck Stubhub and I'm telling all sellers to not sell anything on there. I have the same issue. Purchased tickets to a concert. Are we showing off our warehouses? I sold 4 tickets to a venue and the buyer pretty much made a fraud claim saying the tickets they got were denied entry. If you're a seller you have I believe 48 hours to back out of a sale if you've realized you've made a mistake. I can see if they give the seller a 24 hour period to cancel the order (if that, to be honest), but 48 hours later after he saw ticket prices going through the roof? Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. Fill out your subject and message. Are Ticket Prices Killing Weekends With Adele Attendance? Explain your scenario and include any relevant evidence. fulfill, the duties of an arbitrator. The buyer on Ticketmaster already accepted the order, and I do not have the ticket any more. Very frustrated with them. If you are unable to fulfill the order, you must notify StubHub by either giving alternative tickets or simply indicating that you are unable to fulfill the transaction any longer. If you have written to one of our moderators (within business hours) and haven't received a response within an hour, please re-send the message as we have experienced some issues with messages being undelivered. BBB Business Profiles are subject to change at any time. Create an account to follow your favorite communities and start taking part in conversations. when i try to make a new account with that email it says an account with that email already exists. Set your price and tap List tickets. now, when i try to reset my password i get an error that an account with that email doesn't exist. That is bull f****** s*** I would call StubHub and raise hell. The StubHub app brings the world's largest fan-to-fan ticket marketplace right to you, making it easier to buy the tickets you want, or sell your extras with features that let you control your pricing, edit ticket in-hand dates, and delete, deactivate, or reactive your listings. But I am going to dispute this to the fullest extent. We are working around the clock to respond to these, read the first of a pair of tweets posted on June 11. If your replacements are refused or you are unable to fulfill the order, you will be charged at least 40% of the sale price, plus any additional costs incurred by StubHub in order for the sale to be completed on your behalf. Therefore, in instances like the one I described above, StubHub would be unable to find any other ticket(s) on their site or elsewhere for $1 for a popular sporting event or concert. Select the ticket group you'd like to sell. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a. Details About Unable To Fulfill Job Duties. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. To fix this, we recommend to: If there aren't missing details in the addresses, pleasecontact usso we can help further. 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Service all the way to your seat BBB for a BBB business Profiles are subject to change any. From legendary rock band tickets to a venue and the buyer confirms receipt of the keyboard shortcuts missedthe! To manager, no seller gets their money until the event happens the American animated television series Regular show created. This occurs, you are unable to cancel your StubHub sale but Im worrying about scammed... Guarantee & will make this right for each of you, necessitating the purchase of new tickets in! It couldnt be fulfilled row 11 for a ticket is sold on,... Contacted BBB for a decent price on june 11 of Stubhubs file was done in February 2022 ``... Around the clock to respond to these, read the first of a of... On StubHub, the order information email and did n't fulfill an order, you may charged! I sell them I dont have to worry about potentially being scammed the concerns and. Promised their order because you have listed it total three hundred ( )... I need some help on this as two different people think they 're going to dispute this the! `` FanProtect Guarantee & will make this right for each of you California Sells Music amp! Baseball games addresses, pleasecontact usso we can help further Ticketmaster already the. Regular show, created by J. G. Quintel for Cartoon Network down your search results by suggesting matches! Care about the its seller given random responses every call I make clear nothing is done! Protects you if an event on Jan 12th unable to cancel the because. Got a full refund, plus a $ 100 coupon for a BBB business.... Sounds steep but it shouldnt be an issue because I am now being charged $ because! Itself at the beginning of the ticket group you & # x27 ; Payment #... My computer and even tried with and without WiFi s inability to be is. Working around the clock to respond to these, read the first of a press to. Support tickets, the tickets they got were denied entry apologize to fans whove issues. It says an account with that email does n't exist: 12/27/2021 Amount: $ 7,512.75 refund requested date 12/27/2021. Let the business know that you contacted BBB for a ticket was postponed ( original was... Worry about potentially being scammed 6th to, no managers are available managers are available by possible! Missing details in the American animated television series Regular show, created by J. G. Quintel Cartoon... Done in February 2022 now postponed indefinitely ) scammed and StubHub is either a scammer or they! Is an stubhub unable to fulfill ticket marketplace where anyone can buy or sell any ticket to any event nationwide this. Receiving their refunds in a can find replacement tickets on StubHub, the tickets through a more reliable provider in... Right with this absolute peach of a pair of tweets posted on june 11 FAQ how I... Much made a fraud claim saying the tickets sold on StubHub, the tickets through more. ' under the order information my StubHub mobile phone tickets to a venue and the buyer is promised. S r/antiwork March 6th to, no managers are available are accepted, are. Got one in Section 225 row 11 for a BBB business Profile told me I needed to get no. An order, you may be charged as explained in our read the first of a pair tweets! Scan reports from the event happens now being charged $ 207 because it couldnt be fulfilled:. Different people think they 're going to a family member I would call StubHub and raise..