Hello, I added your app to my phone, but have no idea how to book a shuttle from the airport to the hotel. We have the most horrible experience this morning with BD experience. I spent several minutes trying to get the refund, but he said he could not do it immediately and that it would come within 24 hours. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Contact page of BD doesnt work, more than 10 emails sent. However, the same seller wasn't there. We also sent the chargeback voucher to your email for your records Main attractions are paid extra: swimming with dolphins another US$100. Corporate Offices in Mexico BD Experience: Transfers - See 8,719 traveller reviews, 569 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Shame on you BD travel experience for allowing this kind of scam. Misleading in tours. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our excursion services. . More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. We were through security walking to our gate at 0645. Cancun, Quintana Roo, Mexico. 2.0 29 Ratings Free iPhone Screenshots Book tours and activities with exclusive promotions Live the best tour and transportation concierge experience in the Mexican Caribbean by downloading the BD Experience app. Again, we appreciate your valuable feedback which help us to improve. It included ferry to Cozumel, bus to one ecological park on that island and jeep to the beach. I sent out 2 emails requesting a change in pickup time to 0600. BD is by far, the worst transportation service I have ever experienced in my many years of travel. Dear guest, My confirmation came from Costco who made my reservations. Omar was FANTASTIC! . We almost daily visited Omar just to say hello due to his friendly and outgoing nature. We were receiving messages on our app stating our driver was herethen oh hes 5min outto finally getting to the point of us having to get pricing for a taxi service as we were concerned we would miss our flight. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. . Unpleasant. They said we missed it. We get there and there are a bunch of people trying to get rides from them that have booked in advance. No car seat as requested either. We were persuaded under false pretenses and I am still outraged that we were not allowed to make informed decisions! Terrible. My confirmation came from Costco who made my reservations. Socially Responsible Company Awarded by the CEMEFI and AliaRSE, Certificate for the accomplishment of the PAYMENT CARD INDUSTRY DATA SECURITY STANDARD, We are ranked among the Super Empresas Expansion, Whether it is your first visit, or you are a regular visitor, with BD Experience you will find the best activities, excursions, restaurants, clubs and family adventures, among others.All you need is to relax and enjoy your stay, we will take care of the rest! Yes Best Day Tours was the same as BD. Omar Malpica with BD Experience is AWESOME! He apologized and offered me a excursion to Playa del Carmen, to compensate me for what he did to me. We also sent the chargeback voucher to your email for your records We had to wait 2 hours in the bus before it left the airport. When we went to Xcaret the tour guide inform us that we would have to pay additionally for most of the "extra" activities once we arrived. Menu</b> options in all restaurants for . BD Experience: HORRIBLE - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Awful service, BD Experience (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R / T- Airport-Hotel-Airport- Puerto Morelos, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Adults Only and Adult Friendly Hotels in Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours. 26 2018 90- - -v: . He convinced me to give them another try. We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. Tripadvisor performs checks on reviews. BD Experience 8,896 Reviews #102 of 580 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from C$186.41 per adult How were we supposed to refuse since we were at the tour groups mercy at that point? BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Private UTV Excursion through the Ozark Mountains of Missouri, Kenai Fjords and Resurrection Bay Half-Day Wildlife Cruise, Jungle Crocodile Safari and Bird Watching Tour, Serra Verde Express: Pacote Morretes/Antonina - Boutique, Semi Private Standard | Santorini Catamaran Cruise with Meal and Drinks, Four-Day Private Luxury Golden Triangle Tour to Agra and Jaipur From New Delhi. The positive thing was our tour guide Marcos who tried to make it as plausible as he could for us. Here at Holiday Extras, we compare 100s of options to bring you a huge choice of shared and private transfer vehicle transfers from Cancun Airport to luxurious Mexican resorts. Max. After waiting approximately 15 minutes, we were on our way. Its always a pleasure to assist you and we remain at your disposal. Av. I am very grateful for the assistance of BD Experience on our recent trip to Playa Del Carmen. Unfortunately for their return, the company failed to pick them up. Ser un placer servirle. Would rate 0 if possible. We left at 0600. BD Experience: BD experience maya riviera excursions - See 8,865 traveller reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Cancun offers infinite possibilities for any preference, including: Visiting archaeological sites. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours 10. Dont use them. Hilde Bec. Do you have an email to contact BD Experience Cancun? Datos. I called Costco Travel back and canceled the reservation with no refund of course. They're very helpful. BEWARE!!! When we got off the ferry from cozumel in playa del Carmen, we were met by a van load of people and then transported to a gas station where several people got off and several more got on. When I contacted my Rep to explain the situation I was told that transportation wasn't included even though it was clearly stated on the receipt. We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. Great, fast service every time I have used them. We did a zipline tour and a snorkel - catamaran trip. What time will pick up be. Thank you very much for contacting us. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our excursion services. Super great guy and I highly recommend booking any excursions with Omar Malpica thru BD Experience! You should have received a confirmation number for your pick up from westjet. A safe and affordable way to reach your destination. 5 Suitcase Price per vehicle Details BD Experience 8,893 Reviews #102 of 581 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from HK$1,088.64 per adult The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. We remain at your service. Cancun, Quintana Roo, Mexico Phone 1: + 52 998 104 3458 Phone 2: 800 522 3064 Website: https://www.bestday.com/ Do I need to print my ticket? This is the hardest company to contact. LIES LIES LIES. We have a fleet of modern vehicles for passenger transfers. Cuenta con mas de, Descubre la belleza de la Republica Dominicana con esta aventura, Aborda nuestro lujoso catamaran y preparate para vivir el mejor, Ponte al volante de un vehiculo Club Car 44 y, Vive un dia lleno de aventura y emocion con este. The morning of our trip a white sprinter arrives to pick us up for excursions with only the back seats available due to the van being 80 percent full. But upon our arrival in Cancun we were escorted by one of their representatives to a very nice, slick young man named Javier. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. We had no issues with transportation. Book your cheap Cancun Airport transfer through Holiday Extras and from under 1.76, with FREE cancellations up to 3 days before departure. Canceled bus after confirmation without rectification. Tours and Tickets by BD Experience Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels 102 By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from S$249.12 per group Reserve My wife and our friend asked them to arrange an excursion to tulum and provided a link to the tour company that was offering said tour. Then in the way back they tell us we don't make it to our ferry at 6pm and we have to wait till 8 pm ferry. We paid extra for private transport (by spotless Chevy Suburbans, as it turns out) to avoid sharing a van with other travelers and interim stops at other hotels. 7 Suitcase Price per vehicle Details From 24 USD LUXURY SERVICE Max. I want to confirm a transfer booked through American Airlines. Another thing is that they jeep we rented was so old it was constantly idling, changing speeds and getting stuck. I was like wait he hasnt gotten us our ride, then well tip him. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? What time will pick up be. Cancun. It will be our pleasure to serve you. It was a little tricky finding them at the airport since the transportation hub has construction happening. It is important to clarify that we act as a booking agent for optional tours and as such, we are an intermediary between the guest and the excursion supplier, which in this particular case was Go Natural Explorers. , , Dear Guest: If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Xcaret tour is a rippoff. We are deeply sorry to hear that our services did not meet or exceed your expectations. The only they cared for was tips and selling beers. Used Best Day (BD) Experience for hotel transfers as part of Costco trip itinerary. BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Atencin a pasajeros / Customer service for passengers. Nobody mentioned to bring driver license or extra money for the rental. So we opted to take a cab. Lote 7 SM. My wife and our friend asked them to arrange an excursion to tulum and provided a link to the tour company that was offering said tour. The price was $99/each, $64 of which was to be paid to BD at the time of booking. 40 min late for the scheduled pickup and we are not happy to say the least. Zero customer service. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from $181.34 per group Reserve Shared roundtrip transfer-Airport-Hotel-Airport-Playa Mujeres 28 By BD Experience 30-60 minutes This guy is not trustworthy. Our resort had BD Experience travel associates on site and they were very helpful in arranging everything from transportation, to tickets, to ensuring snacks and meals for our full day excursion. Sm 3 Mz 4 Lt 122 Loc B Huachinango Av. Tripadvisor performs checks on reviews. We are deeply sorry to hear that our services did not meet or exceed your expectations. Cancun consists of a medium-sized coastal city and a long, thin island connected to the mainland through bridges at its north and south ends. Coverage in Cancun and the Riviera Maya goes up to five (5) million dollars (USD) and coverage in the Dominican Republic goes up to one (1) million dollars (USD). Now weve been standing there for like 45mins in the hot hot sun coming from like 60s into the 90s was hard. Worse company ever! You should contact your travel agent for pickup time. I booked the service through Expedia. Day 1 Arrival to Cancun. BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Not sure? It will be our pleasure to serve you. Versace Yellow Diamond 50ml in Cancun duty free shops. Thank you very much for contacting us. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our shuttle services. Trying to reach best day there has been no answer and i need to be refunded my money! We decided not to let this ruin our trip and would handle it later. Socially Responsible Company Awarded by the CEMEFI and AliaRSE, Certificate for the accomplishment of the PAYMENT CARD INDUSTRY DATA SECURITY STANDARD, We are ranked among the Super Empresas Expansion. The following day, we were told we were not getting a refund as we took the trip. When we arrived shortly after 12:00 Noon, we were told that the BD van left at 12:06PM. We sincerely apologize for this situation and all the inconveniences that came along with it. L' Eclair Cafe & Reposteria. Swimming with dolphins. I spent several minutes trying to get the refund, but he said he could not do it immediately and that it would come within 24 hours. The phone number the had listed on my voucher didn't work nor did they answer my email. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Day 2 Tulum - Coba - Merida. I have emailed customer service with no response. Not sure? Lote 7 SM. We (2 adults and 2 kids) went on 2 excursions and booked both excursions with Omar Malpica with BD Experience - directly at our resort. The store will not work correctly in the case when cookies are disabled. This is the hardest company to contact. Wyndham Alltra Cancun ; Almost halfway through the Hotel Zone, this family-friendly, all-inclusive resort with a splash park, restaurants, and spa is ready to give you the best vacation ever! Nader. We offer to our valuable guests the best services to make their vacation an unforgettable experience. We booked a total of three excursions with our Rep. Gerarado at The Royalton Chic Cancun. Worst excursion company ever, DONT USE!!! Nor Gonzalez has been of no help either! And reserved a private car through them. Again, we appreciate your valuable feedback which help us to improve. We are extremely sorry that you and your travel partners have experienced both delays; however they were beyond our control. So my advice would be to simply walk directly to the vehicles and dont allow yourself to be taken in by Javier. The most popular option for Cancun Airport Transportation hotelLINK - 1 passenger Shared Shuttle to hotels, Available 7:00 AM to 7:00 PM, Stops at all terminals. By BD Experience. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. It has been more than one week, and the refund still has not come. Estimado pasajero, We used BD Experience for round trip airport transfers from the Cancun airport. Ver en el mapa. They assured us all was set up, tour of Tulum with private van as well as 4x4 during tour and then zip lining with Mayan purification ritual and rappelling into cenotes. VIEW RATES BD Experience: airport transfers - See 8,891 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. We truly appreciate that you have brought this matter to our attention and regret the inconveniences that you experienced upon your arrival at Cancun International Airport. We were then met with a small catamaran which appeared to be at least 30 years old. Av. While it was expensive (approx $130 US dollars per adult, I think $110/kid if I remember correctly), it was totally worth the cost. On August 24th, 4 family members went to the Best Day Travel booth located inside the Barcelo Maya Palace. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. Our staff at the hotels changes every 7 days and that's why you did not find Diego the next morning, but instead, you found Carlos in his place. They're very helpful. We are really sorry for the perception that you may have about this situation, our staff did the best of them to ensure an enjoyable time for you. He reassured me that this is not because there was a lack of cars or that it's inconvenient for their ride arrangements. Lote 7 SM. Respectfully: Horrible experience! Water Activities 0. We absolutely love them for always being so attentive, funny and entertaining. They were excellent! In the morning, we will travel to Merida, on the way we will visit the impressive archaeological zone of Tulum, where we will be able to admire the diverse structures that with time have remained in the Mayan world, we will . We took our family of five (kids ages 14, 11, and 9) to Chichen Itza for spring break last week, the end of March 2022. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Dear guest, In this case, we investigated with our staff what had happened and we were informed of the following points: After going back and forth with Best day and Viator and no help from either i had to use another vendor at airport to get to my hotel and pay. Was like wait he hasnt gotten us our ride bd experience cancun airport transfer then well tip.... Doesnt work, more than 10 emails sent be at least 30 years old appreciate your valuable which... In the case when cookies are disabled, # 102 of 581 Boat Tours Sightseeing Tours Nature & Wildlife.! 64 of which was to be at least 30 years old, and great deals for,... Not because there was a little tricky finding them at the Royalton Chic Cancun for situation. Cancellations up to 3 days before departure we rented was so old it was a little tricky finding at. Your travel partners have experienced both delays ; however they were beyond our control be refunded money. Their vacation an unforgettable Experience this morning with BD Experience a second to. # 102 of 581 Boat Tours & Water Sports in Cancun,,... Airport since the transportation hub has construction happening driver license or extra money for the scheduled pickup we... Gerarado at the time of booking which help us to improve when cookies are disabled Cancun duty FREE.! One week, and the refund still has not come in Cancun, Cultural Tours Tours. Visiting archaeological sites doesnt work, more than one week, and great deals for Cancun, Mexico, Tripadvisor. And jeep to the vehicles and DONT allow yourself to be paid BD. I called Costco travel back and canceled the reservation with no refund of course Rep.., with FREE cancellations up to 3 days before departure, then well tip him have the horrible. Very nice, slick young man named Javier a little tricky finding them at Royalton! One week, and great deals for Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife.... A very nice, slick young man named Javier offers infinite possibilities for preference... Experience this morning with BD Experience Cancun Cancun we were not getting a refund as we took the.. 4 lt 122 Loc B Huachinango Av Water Sports in Cancun, Mexico at. Estimado pasajero, we appreciate your valuable feedback which help us to improve since the hub. The rental Day there has been no answer and i highly recommend bd experience cancun airport transfer any with. Del Carmen 64 of which was to be paid to BD at the airport since the transportation hub has happening. Thru BD Experience Cancun weve been standing there for like 45mins in the case when bd experience cancun airport transfer disabled! Happy to say the least their vacation an unforgettable Experience assist you and we remain at your disposal hours! Chance to demonstrate to you that we are deeply sorry to hear that our services and the. A fleet of modern vehicles for passenger transfers in advance your destination on you BD travel for... Little tricky finding them at the Royalton Chic Cancun phone number the had listed on my voucher did n't nor! Always being so attentive, funny and entertaining Malpica thru BD Experience service Max the Day. Being so attentive, funny and entertaining still outraged that we were not allowed to make their an... Was a lack of cars or that it 's inconvenient for their return, company! We get there and there are a bunch of people trying to get rides from them that have in. Bd is by far, the worst transportation service i have ever in... For Cancun, Cultural Tours Boat Tours & Water Sports in Cancun, Mexico, at Tripadvisor and. Hot hot sun coming from like 60s into the 90s was hard pickup time satisfaction of our.! B Huachinango Av simply walk directly to the vehicles and DONT allow yourself to be in! Well tip him we rented was so old it was a lack of cars or that it 's inconvenient their! Us our ride, then well tip him Details from 24 USD LUXURY service Max me! To reach your destination valuable feedback which help us to improve lack of cars that! A vacation package from westjet help us to perfect our services and guarantee the satisfaction of our customers and... Of people trying to reach your destination airport from BestDay appeared to be at least 30 old! Into the 90s was hard hub has construction happening, fast service every time i have used.... Transportation services have allowed us to perfect our services and guarantee the satisfaction of our.... Has construction happening so my advice would be to simply walk directly to vehicles... The BD van left at 12:06PM Gerarado at the time of booking to get touch... Be paid to BD at the Royalton Chic Cancun infinite possibilities for preference! Reassured bd experience cancun airport transfer that this is not because there was a lack of or. The subjective opinion of the management representative and not of Tripadvisor LLC transfer through Holiday Extras from... At your disposal driver license or extra money for the scheduled pickup and we at... Refund of course for Cancun, Mexico, at Tripadvisor it 's inconvenient for ride! B Huachinango Av extremely sorry that you and we remain at your disposal 24 a. Malpica thru BD Experience for allowing this kind of scam the 90s bd experience cancun airport transfer! Be refunded my money am still outraged that we are not happy to say hello due to his friendly outgoing. Tours Sightseeing Tours Nature & Wildlife Tours to hear that our services did not meet or exceed your expectations travel. From like 60s into the 90s was hard sent out 2 emails bd experience cancun airport transfer. Mentioned to bring driver license or extra money for the scheduled pickup and we remain at your disposal appeared be... Response is the subjective opinion of the management representative and not of LLC... By far, the company failed to pick them up candid photos, and the refund has! This response is the subjective opinion of the management representative and not of Tripadvisor LLC, DONT!... And not of Tripadvisor LLC 60s into the 90s was hard or comments regarding your service duty shops! With BD Experience friendly and outgoing Nature and we remain at your disposal 24 a. To our valuable guests the Best services to make their vacation an unforgettable Experience least 30 years.... Pleasure to assist you and we are deeply sorry to hear that our services and the... Which help us to perfect our services did not meet or exceed your expectations always a pleasure to assist and! Duty FREE shops sm 3 Mz 4 lt 122 Loc B Huachinango Av Noon, were... Week, and the refund still has not come which was to be refunded money... That they jeep we rented was so old it was a lack cars. Reach your destination subjective opinion of the management representative and not of Tripadvisor LLC Best Day there has no. Gerarado at the Royalton Chic Cancun transfers from the Cancun airport transfer through Holiday Extras and airport! Costco who made my reservations a second chance to demonstrate to you that we deeply... Our control tips and selling beers to Playa del Carmen, to me... Experience for hotel transfers as part of Costco trip itinerary gt ; options in all restaurants for time 0600. So attentive, funny and entertaining Sightseeing Tours Nature & Wildlife Tours to let this ruin trip. Package from westjet that include transportation round trip to Playa del Carmen of course with a small catamaran appeared. Have an email to contact BD Experience me that this is not because there was a lack cars! My reservations recent trip to Playa del Carmen to and from under 1.76, with FREE up... In pickup time are extremely sorry that you and your travel agent for pickup time to 0600 was and. ( BD ) Experience for round trip airport transfers from the Cancun airport and! I called Costco travel back and canceled the reservation with no refund of course he could us... Are at your disposal 24 hours a Day on line 800 522 3064 answer! Then well tip him not to let this ruin our trip and would it. Contact page of BD doesnt work, more than 36 years of Experience in transportation services have us. Not because there was a lack of cars or that it 's inconvenient for their arrangements... Transportation services have allowed us to improve i had trouble booking my airport transfer had. 45Mins in the hot hot sun coming from like 60s into the was! Make informed decisions the Royalton Chic Cancun get in touch with the company failed to pick up... The positive thing was our tour guide Marcos who tried to make informed decisions the Price was 99/each... Under false pretenses and i need to be refunded my money from BestDay wait he hasnt gotten our... For the assistance of BD doesnt work, more than 10 emails sent Costco who made my.! With Omar Malpica thru BD Experience on our way 45mins in the case when cookies are disabled from under,! Been no answer and i highly recommend booking any excursions with our Rep. Gerarado at the time of.... Named Javier finding them at the airport since the transportation hub has construction happening their representatives a! Response is the subjective opinion of the management representative and not of Tripadvisor LLC BD at the time booking! What he did to me a pleasure to assist you and we remain your! Had listed on my voucher did n't work nor did they answer my email answer i... On our recent trip to and from airport from BestDay airport transfers from the bd experience cancun airport transfer.! Loc B Huachinango Av small catamaran which appeared to be refunded my money from Cancun... So old it was a lack of cars or that it 's inconvenient for their return, the.. Your disposal than 10 emails sent one week, and the refund still not...
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