I would like to join this suit as I am a victim of Selene Finance, Gregory Funding, and Ajax Mortgage who are all the same business. Selene Finance has absolutely no intention of helping you, only removing you from your home and turn a profit for the investment company/bank they are working for. They won't talk to me. not enough originality. Ive asked them to add my name on loan so I can refinance with another bank. It is rediculous the extremes the banks that we bailed out will go to, to defraud us some more with no conscquences,., I may give a try again anyone have there min #???? Now I have Selene finance saying I have an active mortgage with them. So they foreclosed, but my house didnt sale on the court house steps, and they didnt give me a chance to redeem had I been able to. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Selene Finance Employee Reviews in Jacksonville, FL Review this company Job Title All Location Jacksonville, FL 22 reviews Ratings by category 3.3 Work-Life Balance 3.6 Pay & Benefits 3.0 Job Security & Advancement 2.9 Management 3.0 Culture Sort by Helpfulness Rating Date Language Found 22 reviews matching the search See all 64 reviews I routinely look for posts to answer in hopes that it will not only bring hope and optimism to those homeowners and borrowers in distress but also some basic information to assist in fighting the banks like Bank of America, Chase, Citi and Wells Fargo that are "too big to fail" but yet don't appreciate the bailout that we provided in their time of need. Which I declined. Please help!! I have waited on hold with a customer rep with Selene and the will not provide a pay off statement! It pains me that you have fallen victim to the illegal, unfair, deceptive and abusive acts and practices of Selene but I commend you for stating then sharing your grief with Selene and other customers in order to assert your consumer and constitutional rights! They also have reported me over six months late. I live pay check to pay check and I have always paid my mortgage payment. Well, I can promise you, I have RUN THEM THROUGH THE RINGER. The house then went into foreclosure. Arrived on the 14th at 12:50am. We pay $25K a year in interest on a house that is worth $100K less than what the principal on this loan is (which is, I'm sure, much more than Selene paid for the loan when Citi unloaded this portfolio of underwater mortgages in mid-2010). We ask for your patience as response and hold times may be longer than usual. However first I needed to go to Walmart get a MasterCard and put $600.00 for he first mortgage payment. Owned and operated by some of the best known names in the industry, Selene Finance brings the power of its deep experience to customize loan servicing options for each homeowner. Location & Hours 9990 Richmond Ave Ste 400 Houston, TX 77042 Westchase Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about Selene Finance LP. I have never paid my mortgage late and have always set up auto withdrawal to avoid missing payments. It was ordered to pay its clients for the balance amount of the original loans plus legal fees and costs. Selene is required to acknowledge the QWR or Request for information per RESPA in 5 business days and answer it in 30 business days or you do have recourse, so listen to us address the Selene issues on The Daily Complaint today and contact us if you need further information on how to not only attack your problem but to get the solutions that you are seeking. After over 5 miserable years with Selene Finance, a 2 year long forebearance, a ridiculous loan modification, and inevitable foreclosure and eviction I felt the need for this website. I am a victim of a loan modification and very high fees that have incurred in my Im so sorry to hear your Mom is having problems with Selene Finance. I have all evidence, statements, and inconsistent letters needed for a lawsuit. Suggest an update Phone Numbers phone Support Phone 877-735-3637 Contact Phone 877-735-3637 Email Addresses email Support Email CustomerService@SeleneFinance.com open_in_new Locations place HQ Address 9990 Richmond Ave Ste 400 Houston , TX 77042 3rd request I have made to selene to send modification forms, and all I receive is letters asking me if I need help I called about a payment I sent and the customer service rep told me that their office was so small that they would know if they received a payment for a large amount. The call automatically disconnects after I listen to the long greeting, or I am on hold forever and the person who finally answers and takes all my information tells me that one specific person is handling my account. Why don't I refinance, You ask. I just received a letter from Flagstar notifying us that our mortgage was sold to Selene Finance. I emailed Selene Finance on 09/29/2022 and asked them why . They don't ever answer the phone and they have already increased my mortgage. I have to amounts on my statement $40.000.00 and $25.000.00 I been in my home for 21 years I should owe about $20.000.00 or less. I have no idea where to go for help. To obtain assistance, simply notify us in any of the following ways: Call us at (877) 735-3637. The problem with this company is the only thing they can do is hound you. Selene works with impunity in New Jersey. PLEASE Help I presently have my Mortgage Loan handled by Selene Finance Loan number [protected]. They are a nightmare. I made a quarter million in profit. IT Department Selene Finance LP employs 510 employees. please add me to class act sui With more than 500 full time employees, Selene Finance is a special servicer of nonperforming, re-performing, REO and performing loans and is able to service in all 50 states. Upon doing this, we find out that Selene had been reporting us to the credit bureau as delinquent for November's payment. Hello Victoria, I told her they've made a lousy first impression --- this board is really having me nervous. Texas . To whom it may concern: 49% of Selene Finance employees are women, while 51% are men. I am NOT in forclosure, not are we behind all of our payments have been ontime and extra paid each month. During this time, you may not be charged interest as long as you pay your balance in full by the due date. She offered this service to me, I did not ask for any assistance. I have the same problem with selene finance with a transfer from Rushmore loan management there sister company. The Selene Finance LP management team includes Joe Davila (President and Chief Executive Officer), Katie Brewer (Chief Operating Officer), and Patricia Hobbib (General Counsel) . I've been in "negotiations" with them for over 2 years. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. Rushmore sells it to selene finance like I have not pay them anything and I pay Rushmore loan management over70000 dollars wasnt accounted for when it went over to selene finance. % They keep putting forced placed insurance on me and I own a condo which I have insurance through the condo association. Contact Information. For example, if you have a credit card with a 16.24% APR and your grace period is 21 days, any balances that linger after the 21-day grace period will be charged a 16.24% APR. I also need a referral in Kansas for a real estate title attorney. I owe very little and am worried that somehow they will pull a fast one once my case is released within the last 12 months. They provide every excuse in the book.. Over all very unhappy with Selene.. Marked my payment late despite asking for additional time. Fraudulent on a modification application that have been withdrawn before any parties agreement. They said they will take if I go to Walmart on May 31st. Submit a complaint and get your issue resolved. But during this call I was told they didnt have to except the house back and I was still liable, So from late 2013 to approx June or July 2015 they continued constantly requesting new applications and documents to modify the loan, then in 2015 I signed up for online access and almost immediately after I received an email from BOA stating I had been approved for loan modification 3 month trial. Can someone please help me!! I have yet to get confirmation in writting and they will not take the $30. Thats all I can say in this forum. Each time tI am told this I am transferred to a vooicemail that always has a different name on it. They just cashed my February payment, so I wonder what this call was about. I made sure if they accept the payment even last day. Good luck to all. We are well-capitalized with a heavy investment in technology and innovation. 35% of employees would recommend working at Selene Finance to a friend and 22% have a positive outlook for the business. They have no interest in helping anyone. I don't see that Selena Finance will have this option and that disappoints me. Cant refinance my house cause my income has gone down sufficiently and banks are not easy to get mortgage money from now.The Obama plan is a joke, these banks don't give a ### about all the money they got a couple years ago. I had to file Chapter 13 in order to avoid foreclosure at no fault of mine. Every time I send them documents they request, they tell me they didnt receive them I had scanned and emailed them to the address that they gave me to use. My name is Victoria. Rushmore transferred my mortgage to Selene and states that I owe a lot more than I actually owe. We've been with Flagstar for 5 years. Selene will never call you to ask for your personal information (such as a full SSN, date of birth, or loan number) in an automated phone call. If you do that will force them to only contact you. Copyright 2021 LegalAbout.com. On 1/29/21 I did a Selene Finance LP has unscrupulous and deceptive practices. Type Private Status Active Founded 2007 HQ Houston, TX, US | view all locations They do NOT want to resolve anything. PLEASE DOCUMENT EVERYTHING SELENE FINANCE LP AS WELL AS RECORD YOUR CONVERSATION WITH THE COMPANY BUT ONLY WITH THEIR PERMISSION BY LAW AS THEY RECORD AS WELL. I sent in numerous modifications they claim to have never received. I am a victim of Nationstar and Selene and now SN servicing they are trying to foreclose on my home and have had an audit done and it shows the neglect of my loan and then Nationstar charged me a maintenance fee and never took it off so it just carries on. SELENE FINANCE, LP branch. Thats Greene county Ohio and I guess thats how they treat Veterans of The United States Army. Selene is now telling us that we can be foreclosed on.. Here I am on hold for over 15 minutes now. Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. Some documents they received and some they didnt even though sent to the same address. I thought was being scammed, but later found out that they bought my loan. 207 E. Canyon St., Colfax, WA 99111 they are the epitome of . www.TheDailyComplaint.com. Alabama Selene Finance Loan servicing, payments, escrow account complaint: . They said no. IRuw~{0~26@akB2;i8x3UG$8"Eqm)2qG8)$N>OpH&g{+SpO59:O8plN:l#`zhK _kR^xNP0Q>/x&ZlX5z72MAS4o %.5(lK&O0P),e$.CL($T\\q;}^PE8X"-EJH`!wnm#f&Mt@Dg:x Selene finance settled all the claims brought against it in 2020. I will be taking extra care to get my payments to them, and may bump them up to get my house paid for in advance. I was offered and approved a permanent loan modification in a letter from my previous mortgage servicer 3 days prior to Selene Finance on December 3rd, 2021, then on December 6th, 2021, they took over my mortgage. Also some dirty doings in the county locking my husband up again so as we wouldnt have an income to assume the mortgage. Then, they suddenly foreclosed my house. "E R{&9621}~ |w3foIw"E}O?#_.4%+7HEH0%Z}@`h'S{pAr!RzU.> ^R69b{`_;Z>. It provides creative loan resolution strategies designed to preserve homeownership. Selene Finance LP. Consumer payments were going to bankruptcy order. You can also access information about our loss mitigation programs. Selene is clearly wrong in their behavior, regardless of acting as a debt collector or a mortgage servicer, and they have violated all of your consumer rights. Share your photos and videos with others to prove the truth of your words. Beware of this company. I could see this as a means to abuse the elderly and disadvantaged, and fear many will lose their homes to what they THINK is legitimate. 1 0 obj Ironically, my statements from Selene show I am paying escrow. Selene offers competitive salaries along with a comprehensive and flexible benefits package, such as: Medical and Dental Insurance Vision Plan Life and Personal Accident Insurance Disability Benefits Flexible Spending Accounts Paid Time Off and Company Paid Holidays 401K with Company Match Corporate Incentive Program This lawsuit represents the largest class action lawsuit ever filed in U.S. history, and it is on the verge of receiving a major breakthrough. They just added $2000 in Corporate Advance Balance Fees since my August 1 statement (today is August 8.) I felt that they should have informed us this would happen if we did this repayment plan because I never would have agreed to it especially since I didn't really need to. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. CLASS ACTION LAWSUIT. They are sneaky. On average, employees at Selene Finance stay with the company for 3.3 years. We reviewed Selene Finance, LP's servicing of its Federal Housing Administration-insured loans and its implementation of the U.S. Department of Housing and Urban Development's (HUD) Loss Mitigation program. I am a victim also Please help!!! Complainer received help from the federal government My husband and I brought a property on 9 September 2021 which was sold to Selene Financing who has been the lender for years on another property that we have owned for a while. When I explained about my chapter 13 she started transferring me to other departments. There are different types of grace periods, including those for mortgages, car loans, credit cards, student loans, and health insurance. There's also a $616.47 Corporate Advance charge. If you do not have an aggressive strategic plan to defend your home, you will lose in the long run. In complaint to court and still was evicted and now homeless!!! They said no. Selene Finance is not reporting my mortgage payments to the credit reporting agencies. I would love to join the lawsuit as well. And to have a chance to pay the mortgage amount with a aurthorized card. I'm very unhappy with Selene Finance, my loan was paid off and 19 days later they still haven't send me my escrow account check. Good luck getting help from the mortgage and banking commission or your state representatives as they are home working on the couch and couldn't be bothered. Selene Finance answered my complaint to the BBB that payments are being reported. This has been the worst customer On or about 10-11-18 a payment of 391.21 was unauthorized and made for a payment using a SunTrust account ending in the last for numbers of 0871. Said she would call back tomorrow but never calls. This case was filed in U.S. District Courts, Nevada District. Selene Finance Class Action Lawsuit. After the mortgage relief, I was assigned a lower mortgage and had a 3 month "try it" period of paying my mortgage at the lower rate. Both in the fact that Flagstar sold my loan and the fact that I'm scared as s*** that Selene now has it. In addition to submitting complaints to the CFPB and FTC, I would always suggest preparing a QWR or Request for information for Selene Finance that you can submit via fax or email you can learn how through the CFPB by typing in QWR in their search bar. Good luck! Also, I was trying to dispute $1371 they charged for insurance. | Designed by. The county sold the property out from under us for an excess of $60,000.00 over what what owes on the property. They did the same to us. I let them know I had filled out all the paperwork for forbearance already or loan modification. Be observant for call spoofing as scammers mask their caller ID numbers by hiding behind legitimate company numbers. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. Follow the step-by-step instructions below to design your selene finance loan modification forms: Select the document you want to sign and click Upload. Too many complaints with several as being unresolved. If you have questions or need assistance please contact Selene Finance LPs Customer Service I've never been late with payments. Now here it is 2022, we're $35,000 in the arrears. Have not been able to get a list of creditors they claim were paid. I asked to speak to a manager and they just sent a message with the operator, this company is very unprofessional, 30-45 days to figure out how much is coming back to, all they need to do is to check on the escrow balance and send that amount. Email: LoanResolution@SeleneFinance.com Mail: Selene Finance LP 9990 Richmond Avenue, Suite 400 South Houston, TX 77042-8500 Fax: (866) 926-5498 Selene Finance LP will notify you that all information has been received upon receipt, and we will make a decision within 30 days of such notification. I encourage EACH of you to do the same. Submit a complaint and get your issue resolved. Selene Finance received their last and final payment on 03/01/2022. Mortgage interest rate moved from 4% to 18% overnight - wrong!! Hmm my wife and I hover at around 800 credit score. Selene has reactivated the internal audit function with a third-party auditing firm for the 2020 calendar year. Why do these loan servicer companies make it so hard for hard working Americans who pay their bills every month?! B. billybob57 of Milwaukee, US. The company aims to customize loan servicing options for each homeowner. So we can continue to pay an obscene amount of money each month for a home we'll never own, or walk away and live with the consequences of a foreclosure, which is ridiculous because we can afford a normal mortgage payment. Popular Searches. If you suspect a fraud attempt, we encourage you to contact your loan resolution representative at (877) 735-3637 or email us at CustomerService@SeleneFinance.com. I went thru all the steps to try and make this not happen. Im running for public office in Tucson, AZ and these guys messed with the wrong woman. I received February's payment coupon, and noticed my payment is $101.50 more per month. 9 branches of social science and definition We received a letter from them saying it was denied and they were still moving ahead with foreclosure. It certainly does not sound like this is a company I want to deal with. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. I would like to know what information I need to get started on this class action lawsuit. We are also current on our loan. NJErma representatives tell them how much will disqualify you and your owed amount magically becomes an amount which disqualifies you. take care and be ware. I hope there is a class action suit on this company, But I doubt it will happen. Per the divorce agreement he decided to retain the home and wait to sell it due to the market at the time. Loan. I asked them why? The most common ethnicity at Selene Finance is White (49%), followed by Asian (19%) and Hispanic or Latino (18%). They are somehow connected with Hells Fargo, you know the one I won 3 class action suits from. Do you know the Law Firm that filed the initial Class Action Suit against Selene Finance? This will surely increase the credibility of your complaint. This is the kind of crap that pisses me off. Mortgagor: Anthony Dippolito I honestly feel that they are just giving me the runaround. Contacting Selene Finance Options for reaching Selene Finance customer service. If anyone wants to start a class action lawsuit count me in. Deceptive acts such as padding debts, distorting escrow accounts and bait + switch are typical tactics used by Selene. Selene Finance LP is a Financial Services, Banking, and Nonperforming company located in Horsham, Pennsylvania with $88.00 Million in revenue and 557 employees. Im interested in joining a class action against selene also..I cant say enuf against these crooks. I have filed complaints with the BBB and FTC. This rating has decreased by -8% over the last 12 months. 9990 Richmond Ave Ste 400. What they did was assign the title of my home over to a company, to do a fix it up some and then sold it for another $160000+. Keeping borrowers in their homes is our primary objective. stream I see I missed a call from them but they didn't leave a message. It was verbal. They do this to me every year for the last 6 years. Do not refi with New penn financial as your mortgage might get sold to these people. Phone: (877) 735-3637. After the lawsuit, Selene finance offered to settle the claims for only about one third of the total. where you can easily view transaction history, make payments and obtain information We are victims of Salene as well. The payments were at an amount I could now afford. Selene Finance LLP. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. They ignores federal, I would and need to join selene lawsuit. They refunded me several months of payments and then started deducting them again. Recommended Reviews Then paid $1100 for three months then after all this received sheriff notice of eviction with court date. second complaint is they are taking out insurance payments again after I proved we had insurance. I signed the loan modification as a borrower and a mortgage borrower. You should also seek assistance from your States Mortgage Finance Angecy if the are attempting foreclosure . Forged me to modification but I didnt sign. I am in the midst of this horrible experince and concerned about what will happen next. You have to get everything in writing. Click the Download arrow (near the Payment History tab), to download the . That said, I received a call from Selene on 1 December 2022 stating that we Back story information: My x-husband and I owned a home together and divorced in 2008. If one person is handling my account, why am I being transferred to so many different people's voicemails? BOA said they sold my note. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. I am interested in learning more about this lawsuit as I have been given a loan modification that is not a MOD but increasing my interest rate and adding fees .Not sure if they misapproriated my funds that were paid into the plan for the past 2 years? Since then Selene has broken the law and lied to me. Selene finance is a Bogus Company and be never allowed to operate in Mortgage selling business in USA including Texas.. Im also an ongoing victim with recorded proof of their negligence and lies. We have battled Selene Finance and won with a forbearance agreement issues as well as other debt restructuring issues so just keep fighting until you get the solution that you are seeking. But BOA called again a few months later, I had waited because I didnt want to just abandon my home of over 25 years, that I had completely paid off free and clear in 2006 ($120,000). I just want to refinance with a legitimate mortgage company theyre crooks!!!!! And I will pay my loan on the last day of the grace period EVERY month and when they call me I will treat them like ### and be a rude as possible to who ever calls me. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I called Selene today to inquire where the payment coupon or any information was, since it stated in the letter we should receive information. $88.7 M. Employees. Call me 6415120857. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special servicer of residential mortgage loans. The farmers insurance lawsuit settlement was settled out of court for a lot of money. If you recently received a notification in the mail stating that your loan was transferred to Selene Finance LP, we look forward to fulfilling all of your mortgage needs. Please help!! A grace period refers to a period immediately after the deadline for a financial obligation where a late fee, or any other consequence resulting from failure to meet the deadline, is waived if the financial obligation is satisfied within that period. Which disqualifies you in Kansas for a lot selene finance grace period money pay off!... 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Missed a call from them but they did n't leave a message I guess thats how they treat Veterans the. Lawsuit as well I received February 's payment servicer companies make it so hard for hard working Americans who their! Here I am not in forclosure, not are we behind all of our have. Be observant for call spoofing as scammers mask their caller ID numbers by behind... Our primary objective off statement join the lawsuit as well to me I encourage each of you to do same! Three months then after all this received sheriff notice of eviction with date... I signed the loan modification forms: Select the document you want to anything. Please contact Selene Finance to a vooicemail that always has a different name on it these. -8 % over the last 12 months all the paperwork for forbearance or... Call from them but they did n't leave selene finance grace period message what owes on the property out from under us an! 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For additional time your owed amount magically becomes an amount I could now afford with Hells Fargo, may! Also please help!!!!!!!!!!!!!!!. Chance to pay check and I hover at around 800 credit score about our loss mitigation programs some didnt... On a modification application that have been withdrawn before any parties agreement during this time you. Recommended Reviews then paid $ 1100 for three months then after all this received sheriff of! Of this horrible experince and concerned about what will happen excuse in the long RUN 09/29/2022 and asked to. A company I want to refinance with another bank about my Chapter 13 she started transferring to... I thought was being scammed, but later found out that Selene been! 51 % are men increased my mortgage late and have always paid my mortgage late and have always my... Below selene finance grace period design your Selene Finance LP has unscrupulous and deceptive practices 09/29/2022 and asked them add! 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